Website Accessibility

This website is run by Lakeside Arts, University of Nottingham. Everyone is welcome at Lakeside Arts and we want our website to be no different. We want as many people as possible to be able to use this website and for it to be useful for all.

We have attempted to follow relevant standard and good practice for accessibility and usability while developing this website, including the W3C Web Content Accessibility Guidelines. For example, that means you should be able to:

  • change colours, contrast levels and fonts;
  • use zoom to enlarge the text;
  • navigate most of the website using just a keyboard;
  • navigate most of the website using speech recognition software;
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible, for example:

  • Some parts of the navigation and headings may not always appear in the most logical order if you are using assistive technologies to navigate the page.
  • Most documents, of which there are few, are in PDF format. Where possible we have designed these PDFs to be accessible for those using assistive technology, however some PDFs may not be accessible.
  • Some of our videos and audio content do not have descriptive text transcripts or audio description tracks.
  • We use third-party services to power our newsletter sign-up form, online ticket bookings, donations and memberships. Some elements of these services may not be accessible to those using keyboard navigation or assistive technology.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you as soon as possible.

If you have any queries or require any assistance ahead of a visit, please phone 0115 846 7777 or email lakeside-box-office@nottingham.ac.uk – we’ll be happy to help.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our website. If you find any problems not listed on this page, have suggestions for how we can improve accessibility, or think we’re not meeting accessibility requirements, please contact Tim Rushby, Head of Audience Development and Marketing: timothy.rushby@nottingham.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Lakeside Arts, University of Nottingham is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 A and AA standards. Although we aim for full compliance, there are some areas where we do not meet these standards and we have listed these issues below.

We are currently working to fix these issues where indicated and will be updating this statement with the status of fixes and timescales as we work through them. We have also explained where we believe resolving issues would be a disproportionate burden to Lakeside Arts.

Non-compliant issues to be fixed

These are the details of content and features that are non-accessible, as well as which parts of the WCA Guidelines they relate to. We are working to correct these issues and this section is currently being updated (May 2024).

  • Accordion blocks used on several pages across the site contain hidden elements that can be selected by but that are not voiced by a screen reader. This fails WCAG 2.1 A 4.1.2 Name, Role, Value. We aim to resolve this by July 2024.
  • The cookie policy cannot be navigated using a keyboard. This fails WCAG 2.1 A 4.1.2 Name, Role, Value. We aim to resolve this by July 2024.
  • The cookie policy controls have not been given ARIA roles to enable navigation using assistive technology. This fails WCAG 2.1 A 2.1.1 Keyboard. We aim to resolve this by July 2024.
  • Spektrix iframes used to power online booking and account management are missing titles or ARIA labels, making the site less easy to navigate using screen readers. This fails WCAG 2.1 A 4.1.2 Name, Role, Value. We aim to resolve this by July 2024.

Disproportionate burden

We’ve assessed the cost and resources needed to fix the issues below and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

  • The ChooseSeats.aspx Spektrix iframe is not compliant with the WCAG 2.1 AA standards. It is currently not possible to select seats in this iframe using a keyboard or assistive technology, as each seat acts like a separate object which the user has to manually move between in order to get to the next one. The design and implementation of this functionality is beyond our control, however Spektrix are currently investigating possible solutions to this issue.
  • We use content from a number of third-parties on our website. The design and implementation of these are not under our control, and therefore they are exempt from the accessibility regulations. However, we make them accessible where we can and raise any other issues with these suppliers.

What we’re doing to improve accessibility

This website was launched in May 2024 and was designed to be accessible. Improving accessibility across the site is at the heart of our website development roadmap and includes:

  • Addressing the non-compliance issues listed above.
  • Conducting a full website accessibility audit and user testing to inform future website development.

Preparation of this accessibility statement

This statement was prepared on 13 May 2024. It was last updated on 13 May 2024.

This website was last tested on 10 May 2024.

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