Booking Tickets

Find out how to book tickets with us.

It’s quick and easy to book your tickets:

Online: take a look at our What’s on page

Phone: call 0115 846 7777

In-person: visit our Box Office

Our Box Office Opening Times:

Day-to-day hours:
Tuesday-Saturday: 11am-4pm
Sunday: 12noon-4pm
Closed Monday

Show and event hours:
One hour before the event start time until 30 minutes after the event start time. For example, for a 7.30pm show the box office will be open 6.30pm-8pm.


E-tickets will be sent from a no-reply email ( and you can view them online when you log into your account.

Printed tickets are available to collect at any time during Box Office opening hours. You can choose to have your tickets posted to you for an additional fee.

We will scan your tickets upon arrival at Lakeside. There’s no need to print e-tickets – we can scan your ticket on your phone.


Payment can be made by debit or credit card. We accept the following: Visa, Visa Debit, Maestro and Mastercard.

Our full terms and conditions of sale are available online.

More about our tickets

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