The safety of our visitors, staff and students is our priority. Here's what we're doing to help keep everyone safe, and what you can do to help.
For your safety and the safety of others, face coverings must be worn in all of our buildings at all times. Read our list of exemptions. Cover your coughs and sneezes with a tissue. If no tissue is available, use your elbow.
The number of visitors permitted in our spaces has been reduced. Please follow the signposted one-way routes and respect social distancing throughout our venues.
IF YOU'RE FEELING UNWELL
Please do not visit Lakeside if you or anyone you live with is feeling unwell or have a loss of smell, temperature, consistent cough or loss of taste.
HAND SANITISER STATIONS
Hand sanitiser is available at regular intervals throughout our venues. We ask that you sanitise your hands upon entering and leaving our venues.
The frequency of our cleaning throughout our venues has been increased, including toilets and other facilities.
We are currently only accepting contactless payments. Cash will not be accepted. We apologise for any inconvenience caused.
Protective screens are in place at key touchpoints such as our café and Gallery desk. All staff are required to wear face coverings inside our buildings, except those that meet one or more of our exemptions criteria.
NHS TEST AND TRACE
We may need to share your information with the NHS Test and Trace service if someone who has tested positive for COVID-19 lists Lakeside as a place they recently visited. Read our Privacy Notice to find out how your information is shared and stored.
We encourage all visitors to help protect themselves, loved ones and other visitors to Lakeside by downloading the official NHS COVID-19 contact tracing app for England and Wales. We encourage all visitors to ‘check-in’ to Lakeside upon arrival using the app’s QR code scanner.