Lakeside Arts
Part of University of Nottingham
Lakeside Arts

LIVE @LAKESIDE
FREQUENTLY ASKED QUESTIONS

If you have any question about how to access a performance that is not answered on this page, please email lakeside-marketing@nottingham.ac.uk at least 30-minutes prior to the event start time.

How do I Watch the Performance?

To watch a performance that you have already purchased a ticket for, click on the private link on your ticket or in the post booking email.

What Sort of Internet Conection do I Need?

To watch a video online a fast internet connection is required. To check your connection go to Speedtest.net and check your connection. It is recommended that you have a download speed of at least 1Mbps.

What Web Browsers are Supported?

You will be able to watch the live stream in all modern web browsers. If you can play a YouTube video on your TV, computer, tablet or phone, then you can watch the performance.

How do I Mirror to my HD TV?

Connecting via a HDMI Cable

This is the most simple way. Simply connect your laptop, iPad or tablet to your TV via HDMI or similar cable and select the appropriate source on your TV settings.

Airplay Video from your iPhone, iPad, or iPod Touch

  • Open the live stream that you want to AirPlay to your Apple TV.
  • Tap Airplay
  • Choose your Apple TV. If you don’t see your Apple TV, make sure that your iOS device is connected to the same Wi-Fi network as your Apple TV

Airplay Video from a mac

  • Open the live stream that you want to AirPlay to your Apple TV
  • Click the icon on the right side of your Mac’s menubar
  • Click on Apple TV from the dropdown. (If you have multiple Apple TV’s in the vicinity, choose the one you want to use right now.)

Airplay from a Windows PC

You’ll need a 3rd Party app installed on your Windows PC to mirror its screen. We recommend using AirParrot to mirror from your PC: http://www.airsquirrels.com/airparrot

Chromecast Mirroring

To mirror the display from a laptop or desktop, you must use the Chrome browser for Windows, Mac, or Chrome OS. Because tab mirroring can drain battery life, however, you might want to plug your laptop into a power source first.

  • Select the Chromecast icon (the rectangle with a Wi-Fi icon in one corner) to the right of the address bar. You can also select Okay, Got It to dismiss the welcome message.
  • To mirror your current browser tab, simply select your Chromecast from the list. To mirror your entire desktop display, click on Cast tab, then select Cast desktop. Select your device from the list, then decide whether to uncheck the box for sharing audio. Select Share to begin casting. To lower the volume or stop casting, click the Chromecast icon to bring up the menu. (You’ll still need to increase your television’s volume if the sound isn’t loud enough.)

You can stop Casting by exiting the Chrome browser.

Chromecast Mirroring from an Android Device

Android screen mirroring should work with any phone or tablet running Android 4.4.2 or higher. Again, it’s a good idea to keep your device plugged into a charger while watching a movie or TV show.

  • Open the Google Home app, which is the same app you used to set up the Chromecast
  • Tap the menu button in the top-left corner, then tap Cast screen/audio at the top of the menu
  • On the next page, tap Cast screen/audio, then select your Chromecast from the list to begin mirroring
  • To stop casting, tap Disconnect in this menu, or open your notification shade and Disconnect under the Casting screen notification there
How do I Prepare for Watching a Live Stream?

Before watching the stream, make sure you have the following:

  • A computer with a stable internet connection
  • Headphones or quality speakers
How can I test to see if I can View a Stream?

Once you have booked a ticket, please click on the private link on your ticket or in the post booking email. You should see a holding image, with the correct title, date and start time.