The safety of our visitors, staff and students is our priority. Here's what we're doing to help keep everyone safe, and what you can do to help.
Although it is no longer mandatory, we continue to ask staff and visitors to a wear a face covering if you they can when inside our buildings. Read our list of exemptions. Cover your coughs and sneezes with a tissue. If no tissue is available, use your elbow.
The number of visitors permitted in our spaces has been reduced. Although it is no longer mandatory, we ask that visitors give people space where it is sensible or requested.
IF YOU'RE FEELING UNWELL
Please do not visit Lakeside if you or anyone you live with is feeling unwell or have a loss of smell, temperature, consistent cough or loss of taste.
HAND SANITISER STATIONS
Hand sanitiser is available at regular intervals throughout our venues. We recommend that you make use of these upon entering and leaving our venue.
The frequency of our cleaning throughout our venues has been increased, including toilets and other facilities.
We are currently only accepting contactless payments. Cash will not be accepted. We apologise for any inconvenience caused.
Protective screens are in place at key touchpoints throughout our buildings. Although it is no longer mandatory, we continue to ask staff to a wear a face covering when inside our buildings, except those that meet one or more of our exemptions criteria.
NHS CONTACT TRACING
We may need to share your information with the NHS contact tracing service if someone who has tested positive for Covid-19 lists Lakeside as a place they recently visited. Read our Privacy Notice to find out how your information is shared and stored.
We continue to support visitors who wish to check-in using the NHS Covid-19 app for contract tracking purposes. Visitors entering our venues can either scan in prior to entry using the NHS contact tracing app or provide their name and contact details to the venue for contact tracing purposes. Click here to download the official NHS Covid-19 contact tracing app for England and Wales.
More information about visiting Lakeside and the measures we have in place are available on in the Visit Us section of our website.